My wife and I just leased our third Honda from Howdy Honda, working with Mr. Brad P. in the sales department and Don M. in the finance department. It was our third transaction with Howdy because our prior experiences were so pleasant and painless as to bring us back for a third go ‘round. Brad and Don prepared all the paperwork before we arrived to sign contracts, and both were kind and engaging with the two kids we had in tow. Car buying/leasing can be a daunting and unpleasant experience; The Howdy guys made it simple and easy.
Purchased a new Honda fit. The sales and financing team was Helpful and friendly without being pushy or overly trying to sell me something. They were more concerned that I found a car I liked and gave me the opportunity to drive any that I pleased. Both Jeff in used cars and Nick in new cars were excellent, and I ended up getting a new car. They even offered to beat the financing deal I had, and they did it. Overall, a great experience purchasing a car here.
I didn’t get my civic here, but get it serviced here and will never take it anywhere else! The service dpt has the nicest, most helpful, and caring staff. They never push for unnecessary service and are VERY supportive. I’ve also never waited long at all, even when they’re packed full.
You guys/gals kick ass
This was my first service experience with Howdy Honda, and it was excellent. While I was not offered a courtesy multi-point inspection of the vehicle up front, when I picked up the car I was pleased to see that one had been performed. I would definitely recommend the dealership to anyone I know, and I will certainly return for service in the future.
Great car buying experience with Jeff. Very patient and not pushy at all. Very upfront and honest about the pros/cons of each vehicle. We did end up purchasing with him and don’t regret it one bit. Will purchase from them again in the future. Service department is also great. Recently had to bring in my car for diagnosing overheating issues and turned out to be a failing fan motor… I did my own independent tests and they were right. I don’t mess with electrical work myself, so I took it in. They worked with me on the price, they gave me a nice clean 2010 Accord loaner for no charge. Bottom line is they took care of me. Good honest people. Will definitely return for service if necessary.
I received excellent service when buying my new Honda Fit. I was not expecting to be blown away, but I was. From the moment we walked in, everyone was super nice and the whole process was very pleasant. Highly recommend visiting Howdy Honda!
Terrific customer service from Rob Dee. We visited Howdy Honda as well as some other dealerships to look at minivans. The other dealerships didn’t compare. Rob met us outside to see if he could help us and indeed he was extremely knowledgeable and helpful. Quiet and calm, he provided us information on the Odyssey, the trims, their features, availability, etc. Our test drive with him was unhurried and very useful, and both my husband and I had a chance to drive and try out different maneuvers. Over the next few days, whenever I had a follow-up questions, Rob answered his phone and provided answers. And when he wasn’t certain, he looked it up and called back. He wasn’t at all pushy and provided time for us to discuss things on our own. We had a very positive experience at Howdy Honda and really appreciated the time and attention Rob Dee provided.
Ask for Brad Plauche!!!! This was a truly no hassle car purchase. They make you feel right at home and the service is excellent. This is the second vehicle we have purchased from Howdy Honda and both experiences have been great. THANKS BRAD.
So this is what customer service is all about. I went through their Express Service to get an oil change and tire rotation. Got there, they jotted down some quick info and was told that they were going to try to be done as quick as possible. I headed to the waiting area which is awesome, sat down, attended to a call, then the rep who jotted down the info came to me with the inspection and proceeded to finish the work. We headed to the pick up area, took care of what I owed and I was on my way. In and out, best experience.
Toby was my sales guy, he rocked.
The finance guy was ok which for a new car finance guy means excellent.
Really, they probably deserve 5 stars but I can’t stand car dealerships so this is as good as it gets.